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We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our nutritional supplements or digital ebooks.

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1. Information We Collect

• Personal Data: When you make a purchase, we collect your name, billing address, shipping address (for physical supplements), email address, and phone number.

• Payment Data: All payment transactions are processed securely through our payment gateway, Square. We do not store or host your raw credit card numbers or financial credentials on our servers.

• Device Data: We automatically collect basic browser information, IP addresses, and mobile device identifiers when you arrive via external links (such as TikTok) to optimize our mobile checkout performance. 

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2. How We Use Your Information
We use your collected data strictly to process transactions, instantly deliver digital ebook download links, ship physical supplements, and provide customer troubleshooting support.

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3. Third-Party Sharing
We do not sell, rent, or trade your personal data. We only share information with trusted third-party service providers necessary to operate our business, including our website host (Squarespace), our payment processor (Square), and shipping carriers.

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4. Data Security
Our website utilizes standard 256-bit SSL encryption to ensure your data is secure during transmission. While we implement strict safeguards, no online transmission is 100% secure, and users provide data at their own risk.

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5. Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we collect when you purchase, order, return, exchange, or request information about our services from the Site. Note: All financial data is stored securely by our third-party payment processors (e.g., Wix Payments, Stripe, PayPal), and we do not store full credit card details on our servers.

 

6. USE OF YOUR INFORMATION

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Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.

• Process your purchases, transactions, and digital delivery of ebooks.

• Fulfill and ship physical supplement orders (strictly within the United States).

• Email you regarding your account or order status.

• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.

• Respond to product and customer service requests.

 

7. DISCLOSURE OF YOUR INFORMATION

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We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

• Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

 

8. COOKIES AND TRACKING TECHNOLOGIES

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We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.

• Meta/Facebook Pixel: We utilize tracking pixels provided by Meta (Facebook) to understand user behavior and deliver targeted advertisements. Visitors from regions with strict data privacy laws (such as Canada and the European Union) will be presented with a Cookie Consent Banner upon arrival. If you choose to decline tracking, these pixels are blocked automatically from capturing your behavioral data.

• Wix Analytics: Our website provider, Wix, uses cookies to ensure our e-commerce checkout runs securely and functions correctly.

 

5. REGIONAL COMPLIANCE & INTERNATIONAL TRANSFERS

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• Physical Supplements: Our physical supplement line is strictly sold and distributed within the United States. We do not market, sell, or ship ingestible supplements or physical products internationally.

• Digital Goods (Ebooks): Our digital ebooks are available internationally. If you access our website from Canada, the United Kingdom, or the European Union, your data will be processed according to international framework standards, and you maintain the right to opt-out of all non-essential marketing cookies via our on-screen banner.

 

9. CONTACT US

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If you have questions or comments about this Privacy Policy. 

 

Please contact us at:  Kealani Health 

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Telephone:   1.800.938.8695     Email : info@kealanihealth.com​​

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Please Note: All of our customer support specialist want you to have the best experience possible. We pride ourselves on providing a more personal service. All clients information is highly confidential. If you have any issue's please contact our office and will be happy assist you.

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We do reserve the right to refuse service.

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We hope you understand. We do strive for the highest customer service and satisfaction.

Let us know how we can be of service!

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Tell us how we are doing! We'd love to hear from you.

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If you'd like to post a testimonial. Let us know! Or call 1-800-938-8695

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